Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-young-children-stress-management.denvermentalhealthcare.com (hereafter referred to as “Therapy for Young Children Stress Management,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA), including its recent amendments (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty Law (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, which are solely responsible for protecting your information when visiting such external resources.

Processing Activities

This policy covers various interactions you may have with us:

  • Using Our Applications and Services: As an authorized user, your participation in our online services and the associated data sharing are governed by this Privacy Policy.
  • Visiting Our Websites: If you browse our websites, we collect certain information as described below.
  • Communications: We may reach out to you via emails, calls, or text messages (SMS) for various purposes, including newsletters, marketing campaigns, account updates, or service announcements.

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide tailored services:

  • Account Information: Details related to your user account creation and management, such as usernames, passwords (hashed), and profile preferences.
  • Payment Information: Transaction details, payment method information, and billing addresses for purchasing our products or services.
  • Financial Information: We may collect financial data for accounting and analytical purposes, but this is limited to what is necessary.
  • Purchase Information: Records of your purchases, including order history, quantities, and product specifications.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens (for push notifications), or advertising IDs.
  • Location Data: With your consent, we may access your location data to provide personalized content or services.
  • Feedback and Reviews: Your comments, suggestions, and product reviews help us improve our offerings.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your permission).
  • Product Information: Details about products you view, search for, or purchase on our sites. This includes product preferences and browsing behavior.

We gather this information through various means, including direct user input, automated technologies (like cookies), and third-party service providers who assist us in delivering services.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our websites:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and security.
  • Preference Cookies: They remember user preferences for a personalized experience.
  • Analytics Cookies: Used to gather statistical data about how visitors use our sites, helping us improve performance and functionality.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize the information unless subject to a legal obligation to preserve it. Our retention periods vary based on data types and the purposes for collection:

  • Financial records are typically kept for 7 years due to tax regulations.
  • Purchase history may be retained for 5 years for analytics and business insights.
  • Personal account information is preserved until the user’s account is deactivated or closed.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage, ensuring that sensitive information remains protected.
  • Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards to process data on our behalf.
  • Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities. If you believe we have collected such information by mistake, please contact us using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and seek corrections if inaccurate.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your data, except where we have a legitimate reason to retain it.
  • Restriction: You may limit our use of your data under specific circumstances, such as contesting its accuracy or requesting its restriction for direct marketing purposes.
  • Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: You can object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
  • Filing Appeals/Complaints: You have the right to file a complaint with relevant supervisory authorities if you believe we have mishandled your personal information.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests within the required time frames as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and obligations.

Contact Information

For any questions, clarifications, or data-related requests, please contact us:

  • Email: contact@therapy-for-young-children-stress-management.denvermentalhealthcare.com
  • Address: Therapy for Young Children Stress Management, [Street Address], [City, State, ZIP Code]

We value your trust in our privacy practices and are dedicated to providing transparent and secure data handling throughout your interaction with us.